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Adding notes field to notification sent out with ticket status

  • 14 June 2023
  • 1 reply
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Could someone provide the syntax for adding notes field in custom notifications? I have it set to send information for the solution but I need the notes to get added to the notifications as well 

 

 

Thanks

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Best answer by SysAid Team 22 June 2023, 10:58

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Hi @Broderick, please refer to our answer in the other post you sent:
 

 

Thank you! 

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