Working in IT is pain. It certainly can be, if done horribly. But in the case of your customer (employee) experience, following user pain can lead you to a great discovery regarding your IT practice.
Embrace the pain and read more.
StickyBlog
[Joe the IT Guy Blog]: The Importance of Customer Journeys to IT Service Desks
![[Joe the IT Guy Blog]: The Importance of Customer Journeys to IT Service Desks](https://uploads-eu-west-1.insided.com/sysaid-en/attachment/22498a0b-757a-4904-822e-cbec351dbee8_thumb.png)
+1Be the first to reply!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
