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Receiving error installing Sysaid - Receiving "Account Initialization Error"


I was installing sysaid on a new box, and towards end of installation received an error saying "Account Initialization Failed". Not sure why this occurred, but I was able to connect to the empty database without an issue.

2 replies

  • 0 replies
  • September 25, 2020
I am seeing this as well. Were you able to resolve?

Karlson
Super SysMate
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  • Super SysMate
  • 1022 replies
  • September 27, 2020
ASLUNA
I was installing sysaid on a new box, and towards end of installation received an error saying "Account Initialization Failed". Not sure why this occurred, but I was able to connect to the empty database without an issue.
Hi guys, which version and build of SysAid did you install on the old box? Which Windows Server version is on the old box and which on the new box? In some cases it is necessary to carry out a new installation with a new standard installation and the supplied standard database. After the installation you can integrate your database in the Serverconf.xml. Important !!!!: It must be the same SysAid build version! cheers

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