We are running on prem Build Numberv21.4.45 b17
I have two administrators that we have disabled in our AD environment. We have our SysAid integrated with AD, and have verified integration is working with end users.
However these two administrator accounts in our SysAid environment are still active and cannot set them to disabled either by syncing, or manually setting them to disabled.
Any thoughts on this?
Thanks for the help!