Impossible send attachments

  • 12 January 2022
  • 1 reply
  • 59 views

Hi, My installation send mail through an office 365 account, protocol oauth 2.0.
Build v20.4.74 b10
To receive mails with attachment works fine, but if I try to send a mail with an attachment is impossible, only text mails.
Anyone has similar problem?
Thanks.

1 reply

Userlevel 4
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Hi max_it,

Check if your exchange server has limitation on file sizes you will see it in your SysAid as error 5.7.
Otherwise reachout to our Customer Care team for further investigation via live chat or
our Helpdesk

Let us know how it goes!
Cheers,
Maayan


max_it
Hi, My installation send mail through an office 365 account, protocol oauth 2.0.
Build v20.4.74 b10
To receive mails with attachment works fine, but if I try to send a mail with an attachment is impossible, only text mails.
Anyone has similar problem?
Thanks.

Reply