SysAid 20.1.11 Release Candidate

  • 17 February 2020
  • 2 replies

Hey guys,

Great news! After vigorous testing, we’re ready to release the SysAid 20.1.11 On-Premise version, which includes enhancements to the Automate Joe service orchestration module and the Jira add-on, group permissions for Dashboard views, an audit log summary for each LDAP refresh, and more helpful features.

For a quick overview of what’s new in the UI, check out the release candidate.

We’ll be rolling out this release in multiple batches throughout the next 2 weeks. If you’re an On-Prem customer, check your email for download link during this period.

As a special perk for community users, you can avoid the wait and download the update right now! If you’re interested, use this link.


2 replies

Our stats shows dozens of downloads of the new release candidate - Great news !
Please share your experience with the upgrade with us.
If you have any issues - please submit them so we can help
If all went well, give us a short post sharing that you upgraded, if it was your test or production server and how it is going so far.

Just to remind you all that we have a habit to award those who share :)

Hey guys,

Thanks for participating in the latest release candidate.
You can now download our most updated release at the on-premise latest release page.


From all of us at SysAid 🙂