Question

Deploying SysAid in a Remote Desktop environment

  • 15 May 2023
  • 3 replies
  • 55 views

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I will be deploying our new SysAid agent soon and some of my users are part of a Windows Remote Desktop Server environment.   Do I just follow the standard steps when installing software into that environment?   Is there anything that I need to be aware of as far as possible issues go?


3 replies

Userlevel 3
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Hi @Steve_IT_FPST

Can you please give us more information? Are you referring to VDI when you say Windows Remote Desktop Server environment?

Looking forward to hearing from you

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Our Health Clinic uses a Windows Server 2012 R2 Remote Desktop System for certain employees who connect to it via Dell Thin Clients and access their Remote Sessions that way.

Userlevel 3
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Hi @Steve_IT_FPST

We have feature number 15675 to develop this type of functionality. 

 

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