We need a way for users that primarily work in the admin portal to see workflows assigned to them. A tab or some type of notification queue would solve this. Having to look in the end user portal is not a great solution.
Hi
I see you have a cloud account, so I am happy to update you this is already possible!
We just released a series of new chart types addressing Action Items activity on your helpdesk and each chart is connected to a list view for easy review.
Chart No. 1: Action Items Overview
Chart No. 2: Action Items by Category
Chart No. 3: Open Action Items
Let us know what you think!
PS- I am moving this from the ideas sections as already available to cloud and will be available for On-Prem at a later release.
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