Skip to main content

Installations & Upgrades

On-Prem versions, updates and configurations when downloading new version, upgrades

  • 102 Posts
  • 267 Replies
102 Posts
T
Community Enthusiast
tbuckinghamCommunity Enthusiast
posted in Installations & Upgrades
New Server/New Install w/ existing database

I'm trying to upgrade my current version of SysAid but I'm running into a issue with the initial login. Since my current instance resides on a Windows Server 2003 virtual machine I downloaded and installed SysAidServer64.exe on Windows Server 2008 R2. I then run the customized installation and connect to my existing SysAid database which is on a SQL 2008 R2 server and it test successfully. I then created a initial user/password but when I go to log in it tells me the details are incorrect. Using the password reset utility the user I created does not exist (the only one that exist is the trial user and my enterprise account user). What are the steps to install a new version of the application using an existing database. Also how do I download my activation.xml for my purchased version?

5287
F
5 years ago
C
CY.TeeNew SysMate
posted in Installations & Upgrades
http://127.0.0.1:8080/

just finished my installation and received the email from sysaid but unfortunately i can't login https://127.0.0.1:8080/ Google Chrome just say : Oops! Google Chrome could not connect to 127.0.0.1:8080 please help ! thanks ! Tee

20821
MichaelZ
Active talker
11 years ago

Badge winners

Show all badges
Terms & ConditionsCookie settings