Prevent thousands separator in ticket numbers Sometimes, SysAid likes to add a thousands separator in the ticket number, which might be just an aesthetic issue but I want users to see a very clear ticket number.
As an example, our email subject format in Customize > Notifications > Email to end user regarding a service record is:
${StatusNotification} - ${Title}
The rendered subject text is:
Regarding Service Record #1,037 Replacement personal phone
Can we agree that the ticket number should look like this: #1037 ?
Thanks,
Craig
