November 6, 2018
A new version of ITIL will be released early in 2019. Much of the detail is not yet publicly available, but here is an overview of what we know so far...
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Re: Agent Icon no longer working
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Add Request link at Helpdesk > All
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News visible on sign in
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Issues with MAC Address When Deploying Agent over VPN
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May. 14, 2018 01:51 AM by CDM
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the notification of Closed
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October 30, 2018
Are you happy that your organization is fully compliant from a software licensing perspective? Do you feel comfortable that all the right checks and balances are in place...
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October 23, 2018
IT service management (ITSM) is about much more than managing incidents and changes. If you’re not managing services, to maximize the value you create for customers...
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October 20, 2018
“I’ve had a penetration test done, so the service is secure!” (Firstly, no jokes please…) Too often, in my travels visiting a variety of customers, I see some fundamental misconceptions...
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October 24, 2018
Artificial intelligence (AI) can be a complicated world to explore – with phrases like general AI and narrow AI, weak AI and strong AI, machine learning...
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October 17, 2018
Who’s afraid of the big bad wolf? It’s easy to get lost in a sea of IT security noise right now. Not a day, week, or month seems to go by without hearing news of a high-profile...
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