Self-Service Portal & Knowledge Base

Sticky Important Notice: SysAid is Sunsetting its End-User Portal By Maayan Karstaedt 0 Answers 4444 Views
Maayan Karstaedt Dec. 01, 2021 11:23 AM
No new messages Link to open in EUP special template By PSousa - IWIS Germany 6 Answers 3214 Views
Alex Walton Apr. 14, 2022 10:17 PM
No new messages Making sysaid pretty? By Mabey Hire LTD 2 Answers 5874 Views
Harris_cp Mar. 17, 2022 07:49 PM
No new messages Worflow Joe and processes By barbosalui 0 Answers 4484 Views
barbosalui Feb. 21, 2022 03:52 PM
Moved to another forum Possibility to integrate pictures to a KB arcticle FR# 8519 By owalsh 9 Answers 260 Views
Maayan Karstaedt Jan. 31, 2022 02:07 PM
No new messages How to add an additional search filter for tickets in the Self Service Portal? By Aksipiki 0 Answers 3105 Views
Aksipiki Jan. 30, 2022 08:17 AM
No New Messages Blocked Templates not appearing in Self-Service Portal (but they do in End-User Portal) By Steve_IT_FPST 5 Answers 21001 Views
Maayan Karstaedt Dec. 02, 2021 11:30 AM
No New Messages Blocked Link to service record in email notification to end user By Dominic64 1 Answers 11107 Views
Maayan Karstaedt Dec. 02, 2021 11:30 AM
No New Messages Blocked Filter by request-only sub-categories? By ctomich 1 Answers 7086 Views
Maayan Karstaedt Dec. 02, 2021 11:29 AM
No New Messages Blocked News are in EUP but not in SSP By Bob74 1 Answers 6381 Views
Maayan Karstaedt Dec. 02, 2021 11:28 AM
No New Messages Blocked End user action in Self Service Portal By DadMan 2 Answers 6666 Views
Maayan Karstaedt Dec. 02, 2021 11:27 AM
No New Messages Blocked Adding document to request form By AnnHood 1 Answers 6236 Views
Maayan Karstaedt Dec. 02, 2021 11:27 AM
No New Messages Blocked End User Portal bug or problem. By merva2 3 Answers 6577 Views
Maayan Karstaedt Dec. 02, 2021 11:26 AM
No New Messages Blocked How to Change "Title" to "Subject" in end user portal By Bee 10 Answers 15602 Views
Maayan Karstaedt Dec. 02, 2021 11:24 AM
No new messages Banner removal? By Mabey Hire LTD 1 Answers 4550 Views
Maayan Karstaedt Dec. 02, 2021 09:55 AM
No new messages Question - Department Supervisor tickets By Lokua 1 Answers 5122 Views
Maayan Karstaedt Nov. 16, 2021 07:15 PM
No new messages Archiving - How Does It Work? By SBM.ChrisW 4 Answers 17758 Views
Punj Sep. 29, 2021 11:29 PM
No new messages End user closure category By AnnHood 3 Answers 2420 Views
alefabian Sep. 17, 2021 02:26 PM
No new messages Internal IP Address By rjackvony 1 Answers 13559 Views
Karlson Apr. 15, 2021 05:08 PM
No new messages Embed Video into Knowledge Base Article? By jwinsett 2 Answers 10147 Views
Jeff O. Apr. 09, 2021 08:26 PM
No new messages Number of category levels in Request form By gascaife 2 Answers 7719 Views
gascaife Mar. 15, 2021 08:02 AM
No new messages Custom SR Template in Self Service Portal By Coff96 1 Answers 7887 Views
tsahibg Mar. 14, 2021 02:18 PM
No new messages Add Text Block By rjackvony 1 Answers 7694 Views
alefabian Mar. 12, 2021 04:22 PM
No new messages Add Custom boxes to SRView By Tfetterolf 1 Answers 8074 Views
alefabian Feb. 08, 2021 03:23 AM
No new messages Forgot password page By René Rijk 5 Answers 13057 Views
alefabian Jan. 26, 2021 12:16 PM
No new messages Make Non-Automatic Sysaid Messages available to End Users through Self-Service Portal? By GinAdmin 2 Answers 9226 Views
byransays Dec. 28, 2020 12:44 PM
No new messages Submit a Video not showing in Chrome/FireFox By Waterbottle 0 Answers 11541 Views
Waterbottle Nov. 23, 2020 11:41 PM
No new messages Show "due date" on end user portal By maqsa 8 Answers 8916 Views
alefabian Sep. 02, 2020 02:39 AM
No new messages Pictures in KB item when using cloud By ljensen 10 Answers 6830 Views
DragonPower Aug. 28, 2020 07:51 AM
No new messages Password Self-Service > AD > G Suite sync By Tatiana 0 Answers 13152 Views
Tatiana Jun. 11, 2020 06:12 AM