Gmail Integration Failing

 
Author
Message
SysAider
6
 
Thanks for the help.

As I went through the steps again, the "log in with less secure apps" button was off for the SysAid email account. I either did not change the correct account the first time, or it did not take.

At any rate, as soon as I ticked the box a flood of email came down the pipe.
SysAid Product Manager Community Manager
5276
 
Great to hear it's sorted now!

Cheers,
Danny
SysAider
1
 
We seem to be suffering the same issue with on premis SYSAid trying to setup a gmail account on the server for collection emails.

Enabled imap in google
Enabled the less secure apps login
clicked the capture message

Do we put the port number in or select TLS?
imap.google.com
or
imap.google.com:993
SysAid Product Manager Community Manager
5276
 
Hi bjohnny,

There is no need to input the port number in the URL.

Please contact our customer support team for further investigation.

Cheers,
Danny

This message was edited 1 time. Last update was at Nov. 18, 2019 07:16 AM