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SysAid API Guide

 
Author
Message
Danny Tashiev
SysAid Product Manager Community Manager
5260
 
Re: SysAid API Guide
May. 26, 2016 05:24 AM
Hi Joshua,

That's a very strange issue. Does your admin account have full SysAid Administrator permissions?

Cheers,
Danny
yrmeni
SysAider
2
 
Re: SysAid API Guide
May. 30, 2019 07:12 AM
Hi

I want to use the API to create a new incident and couldn’t understand what the field names for the payload are.
Can you please help what should I use if I want to do this?

{ "info": [
{"computer name":"X"}
{"title":"X"},
{"description":"X"},
{"category":"IT-Monitoring>BP"},
{"Admin-Group":"NOC"}
]
}

What should be the keys we use for this payload and what should be the values for category and admin group

Thanks

Infosys2
SysAider
21
 
Re: SysAid API Guide
Nov. 05, 2019 04:27 AM
Can sysaid API work with JDK 8 (1.8.0_231) ?
samkat
SysAider
9
 
Re: SysAid API Guide
Jan. 12, 2022 11:10 PM
Hello, Do the examples here for "Advanced display options for custom fields" still work with current versions of SysAid?

For reference we are on on-premise v21.2
Maayan Karstaedt
SysAid Product Manager Community Manager
299
 
Re: SysAid API Guide
Jan. 13, 2022 11:23 AM
Hello samkat!

Yes the examples are still relevant, don't forget to adjust the variables to apply for your server environment etc.

Let us know how it goes!
Cheers,
Maayan

samkat wrote:Hello, Do the examples here for "Advanced display options for custom fields" still work with current versions of SysAid?

For reference we are on on-premise v21.2
 
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