SysAid API Guide

 
Author
Message
SysAid Product Manager Community Manager
5276
 
Hi Joshua,

That's a very strange issue. Does your admin account have full SysAid Administrator permissions?

Cheers,
Danny
SysAider
2
 
Hi

I want to use the API to create a new incident and couldn’t understand what the field names for the payload are.
Can you please help what should I use if I want to do this?

{ "info": [
{"computer name":"X"}
{"title":"X"},
{"description":"X"},
{"category":"IT-Monitoring>BP"},
{"Admin-Group":"NOC"}
]
}

What should be the keys we use for this payload and what should be the values for category and admin group

Thanks

SysAider
20
 
Can sysaid API work with JDK 8 (1.8.0_231) ?