API Usage - UpdateUser

 
Author
Message
SysAider
3
 
I'm trying to use the API from C#

Login:



I now load a service request:



I close the request:



And Save.



The problem is the Ticket History:

Timestamp || User || Change || Description
1/17/17 12:28 PM || requester@domain.com || Incident changed || Incident #39,830 has been changed to Closed


The User should be... my\username ! I'm the one who updated the SR.

I tried sr.updateUser = "my\username" without success !

thx


SysAider
1
 
Hi, I am running into the same issue. Can the SysAid team please respond to this?