Just wondering if anyone else has had issues with client machines whereby the F11 hotkey and the Sysaid shortcut fails to launch the end user portal to log a request?
Current steps taken:
Tested with another user account on same machine fails to load for any user.
Had user log onto different PC and confirmed it works - OK.
Re-deployed agent to machine, checked and confirmed registry settings from known good install.
Currently have about 10 or so machines experiencing same issue. Id prefer to re image the machines as a last resort.
Any advice/ thoughts welcome
Current steps taken:
Tested with another user account on same machine fails to load for any user.
Had user log onto different PC and confirmed it works - OK.
Re-deployed agent to machine, checked and confirmed registry settings from known good install.
Currently have about 10 or so machines experiencing same issue. Id prefer to re image the machines as a last resort.
Any advice/ thoughts welcome
