Single User can not login (LDAP)

 
Author
Message
SysAider
1
 
Hi,
we have a starnge problem here. We are using an old (8.x) version of sysaid under linux.
The users are authenticated agains ldap. This is normally working without any problems.

One user can not login. The system is only showing:

2019-04-26 15:19:36,489 [ajp-bio-8009-exec-1023] ERROR com.ilient - Exception in ldap login [LDAP: error code 49 - NDS error: failed authentication (-669)]

All other user can login. For other services the login for this user IS working. Just for the helpdesk not ...

Any idea ?

How can I increase the log to be more verbose ? (sorry haven't worked with sysaid before)

Bye