SysAid On-Prem v.21.2 is now available!

SysAid Product Manager
Hello On-Prem SysAiders,

I’m excited to let you know that we updated our on-premises version and you should head over to our Latest Release page and download it now!

→ Download SysAid 21.2 On-Prem Release ←

Highlights of this release include:

  • Custom notifications revamp: New embedded editor allows you to edit your notifications without accessing the HTML code.

  • Simple 1-question survey that uses clickable emojis to rank satisfaction – in custom notifications

  • Chromebook integration: Automatically (and securely!) pull information from G-Suite into SysAid.

  • Security enhancement: Added a setting that enforces the password complexity for existing users. Local users whose passwords do not meet SysAid's complexity requirements are required to change their password on their next login.

  • If you have any issues in downloading the release, please let us know ASAP - via our Customer Support Portal.

    Enjoy your new release!


    This message was edited 2 times. Last update was at Nov. 14, 2021 11:26 AM

    SysAid VP Product
    Great news !
    I hope you all enjoy this new release

    SysAid Wiz
    Hi Oded,

    yes there are some nice features included!
    However, the important mobile version is still missing with onPrem! The cloud customers have been able to work with it for over a year.

    The barcode app can no longer run with the CMDB and so far there is no replacement. A large data gap has arisen.

    best regards

    Oded M wrote:Great news !
    I hope you all enjoy this new release

    SysAid Wiz
    Hi Oded,

    we are rescheduling the status notifications on our side with the new HTML editor. (Great thing)

    We discovered that the HTML editor for workflow notifications is not yet available.

    Is it the editor scheduled for workflow notifications?
    And maybe in what time line?

    best regards
    where I find the previous versions to update my system, I currently have v20.2.15 b3 and I need v20.3 before moving to 21