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365 mail integration

 
Author
Message
tking
SysAider
1
 
365 mail integration
Nov. 03, 2021 01:47 AM
Hi, we just switched over to Office 365 and I'm having trouble configuring SysAid's mail settings. I was sent over some articles but couldn't make it work. We have on-prem install. I've attached screenshots of our current configs that are not working. The mailbox is filling up fast. I have a couple of service records open but have not been contacted yet. Any suggestions would be appreciated.

Thank You
Maayan Karstaedt
SysAid Product Manager Community Manager
393
 
365 mail integration
Dec. 01, 2021 05:02 PM
tking wrote:Hi, we just switched over to Office 365 and I'm having trouble configuring SysAid's mail settings. I was sent over some articles but couldn't make it work. We have on-prem install. I've attached screenshots of our current configs that are not working. The mailbox is filling up fast. I have a couple of service records open but have not been contacted yet. Any suggestions would be appreciated.

Thank You


Hi tking,
Thanks for reaching out for this issue it would be best to contact our support and figure this online together reach to our lovely team at:
Email: helpdesk@sysaid.com)
Live chat: https://csmp.sysaid.com/helpdeskintegration/chat-start.php

Cheers,
Maayan

This message was edited 1 time. Last update was at Dec. 19, 2021 08:36 PM

 
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