User not Syncing from LDAP.

 
Author
Message
SysAider
1
 
Hello Support, We created a new user account a few weeks ago, however the user has yet to sync from LDAP to SysAid. The user is in the correct OU, and the Sysaid integration portal has established a connection.

We've set the Sync setting to run every day.

Please advise.

thank you,