Recent Topics

Forum Name	Topic	Answers	Author	Views	Last Message
Portuguese Translation	ddd By @@@	0	@@@	2	May. 21, 2019 10:20 PM @@@
Help Desk	Need help chaning SMTP Protocol By @@@	0	@@@	8	May. 21, 2019 09:12 AM @@@
SysAid Installation & Beyond	Sysaid Agent w/ autofill settings By Jmac1985	4	Jmac1985	103	May. 20, 2019 10:31 AM Jmac1985
Help Desk	Opening tickets in a new tab By Spikeycloud	2	Spikeycloud	1370	May. 19, 2019 03:40 AM TZ
General IT Discussions	error: The service record can not be updated because another person has updated it. By Cerojas	0	Cerojas	47	May. 17, 2019 12:52 PM Cerojas
SysAid Installation & Beyond	Previous version By Cerojas	2	Cerojas	59	May. 16, 2019 09:11 AM Cerojas
SysAid Installation & Beyond	Cannot force HTTPS over HTTP By michiellamotte	0	michiellamotte	36	May. 16, 2019 02:50 AM michiellamotte
Help Desk	How to create an extra automatic email after business hours By michiellamotte	2	michiellamotte	65	May. 16, 2019 02:33 AM michiellamotte
Help Desk	Change status to "user responded" where user has added a note in the self-service portal By michiellamotte	6	michiellamotte	190	May. 15, 2019 01:31 PM brad.bower
SysAid Installation & Beyond	Usage of SysAid Free Edition By Santosh Yadav	0	Santosh Yadav	27	May. 15, 2019 07:58 AM Santosh Yadav
SysAid Integration	REST API and assigning request end-user By Jonathan	6	Jonathan	2983	May. 16, 2019 11:14 AM mattfoss01
Help Desk	How to make the entry of a note mandatory when changing the process manager By Onlyskillz	2	Onlyskillz	63	May. 13, 2019 09:06 AM Onlyskillz
SysAid Integration	Closed Ticket Enduser Notification for Requests and Incidents only By aroc	4	aroc	76	May. 13, 2019 08:33 AM aroc
SysAid Installation & Beyond	upgrade Sysaid Free to the latest version By na	2	na	63	May. 13, 2019 02:04 AM na
Self-Service Portal & Knowledge Base	End User Portal bug or problem. By merva2	2	merva2	181	May. 13, 2019 03:44 AM Dave-ADVICARE
Help Desk	Permissions issue after 16.1.25 Patch By JJIISD	3	JJIISD	2038	May. 12, 2019 12:08 PM BBAM Rocks
SysAid Integration	Possible to avoid that end user become status disabled = Yes By PSousa - IWIS Germany	3	PSousa - IWIS Germany	1033	May. 12, 2019 11:43 AM Danny Tashiev
Asset Management	Deploy SysAid Agent to Google Chromebook? By pdow 1 2	21	pdow	7494	May. 09, 2019 04:36 PM drusko
SysAid News	Assigned User List Filtered by Admin Group in Action Items - FR#28530 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	127	May. 08, 2019 08:10 AM Danny Tashiev
SysAid News	Assigned Admin List Filtered by Admin Group in SSP’s SR Submission Form - FR#35309 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	89	May. 08, 2019 08:07 AM Danny Tashiev
SysAid News	Parent Field’s Redesigned Link Element - FR#35136 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	87	May. 08, 2019 08:02 AM Danny Tashiev
SysAid News	Search Last SR# in Incoming Email FR#35179 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	140	May. 08, 2019 07:50 AM Danny Tashiev
SysAid News	Company Field's Redesigned Show Details Button FR#34720 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	106	May. 08, 2019 07:18 AM Danny Tashiev
SysAid News	Set Permission Type from the Admin List FR#24814 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	82	May. 08, 2019 07:04 AM Danny Tashiev
SysAid News	Limit on recipients for automatic notifications to groups is no longer an issue! FR#35169 - 19.2.10 By Danny Tashiev	0	Danny Tashiev	153	May. 08, 2019 06:54 AM Danny Tashiev
Help Desk	Email password recovery in help desk free version desktop By Simone Serafini	1	Simone Serafini	68	May. 07, 2019 03:23 PM alefabian
Spanish Translation	Welcome to SysAid translation forum. By Haim	3	Haim	5559	May. 12, 2019 07:18 AM mettlo
Asset Management	Asset Loan Check-in/out By BrownCoatSGT	0	BrownCoatSGT	39	May. 07, 2019 12:34 PM BrownCoatSGT
Help Desk	New Ticket Created - Email Notification By tuffy	3	tuffy	149	May. 06, 2019 11:43 AM Danny Tashiev
SysAid Integration	Screen Capture By Ziebart	4	Ziebart	2545	May. 05, 2019 03:56 AM Bart_Optiserve
Manager Portal	COMO HAGO BACKUP By lozano	0	lozano	49	May. 05, 2019 03:56 AM lozano
Online Help	SysAid REST API Guide By EisenmanAvi	7	EisenmanAvi	21735	May. 05, 2019 03:56 AM mattfoss01
Self-Service Portal & Knowledge Base	Expiry Date for News Articles By Schmicko	0	Schmicko	41	May. 01, 2019 08:43 PM Schmicko
Analyzer/Reporting	How to Sort EventYearMonth chronologically By Emeric	0	Emeric	37	May. 01, 2019 12:17 PM Emeric
Help Desk	Creating & Saving SysAid Filters for Quick Use By CBalogh	0	CBalogh	57	May. 01, 2019 10:59 AM CBalogh
Online Help	Side Panel Widgets By EisenmanAvi	8	EisenmanAvi	469	Apr. 30, 2019 05:52 PM Patsy
Self-Service Portal & Knowledge Base	Knowledge Base not working after upgrade. By Dan McDonald	0	Dan McDonald	36	Apr. 30, 2019 05:00 PM Dan McDonald
Online Help	Dashboard Edit By sivanm	2	sivanm	12957	Apr. 30, 2019 11:20 AM abrumer
SysAid Integration	Simple Create Request through REST API By Alex M.	1	Alex M.	154	Apr. 29, 2019 11:45 AM Meltonian
SysAid Installation & Beyond	Single User can not login (LDAP) By peko	0	peko	38	Apr. 29, 2019 10:47 AM peko
Help Desk	Escalation or reminder? By FruityGums	1	FruityGums	56	Apr. 29, 2019 02:37 AM alefabian
Help Desk	Email Notification on New ticket By AnnHood	1	AnnHood	78	Apr. 29, 2019 02:32 AM alefabian
SysAid Integration	How can I enable integration with Azure DevOps? By maiconpereria	1	maiconpereria	180	Apr. 26, 2019 01:11 PM JeffReed
Online Help	Group Edit By sivanm	9	sivanm	19275	Apr. 25, 2019 05:46 PM leonel.unicomer
SysAid Newcomers	Reporting Based on Time By Quackenbush	1	Quackenbush	372	Apr. 25, 2019 09:10 AM NickC2525
SysAid Installation & Beyond	SysAid free server installation failed By Yaronco	3	Yaronco	186	Apr. 29, 2019 10:47 AM DarBorj
SysAid Newcomers	Workflow for multiple approval By Superbird	1	Superbird	84	Apr. 23, 2019 11:53 AM DadMan
Self-Service Portal & Knowledge Base	Force Service Portal use for all Approvals By paul.lawrence	0	paul.lawrence	52	Apr. 23, 2019 10:49 AM paul.lawrence
Online Help	Patch Management Guide By sivanm	8	sivanm	18325	Apr. 23, 2019 09:19 AM BMck
Help Desk	How to hide the NEWS post in end-user portal ? By Noraset	2	Noraset	126	Apr. 19, 2019 02:31 AM Noraset
Help Desk	Third level category in Knowldege Base By nemze	0	nemze	44	Apr. 23, 2019 09:25 AM nemze
SysAid Installation & Beyond	Custom Password Reset Wizard By m.brunt	0	m.brunt	65	Apr. 18, 2019 06:31 AM m.brunt
Online Help	Self-Service Portal Guide By EisenmanAvi	3	EisenmanAvi	8345	Apr. 17, 2019 07:47 AM UniLim
Self-Service Portal & Knowledge Base	Adding a simple information field to end user SR form By iukky	2	iukky	127	Apr. 17, 2019 03:56 AM iukky
Help Desk	EML and MSG attachments not supported by SysAid By Sartorello	7	Sartorello	743	Apr. 16, 2019 09:27 AM Danny Tashiev
Portuguese Translation	Tradução By @@@	0	@@@	78	Apr. 12, 2019 08:23 AM @@@
English Translation	Tradução By @@@	0	@@@	83	Apr. 12, 2019 08:21 AM @@@
English Translation	Tradução By @@@	0	@@@	67	Apr. 12, 2019 08:21 AM @@@
Portuguese Translation	Tradução By @@@	0	@@@	39	Apr. 12, 2019 08:18 AM @@@
SysAid Newcomers	Closed View By Angela Wright	0	Angela Wright	60	Apr. 11, 2019 05:31 PM Angela Wright
Asset Management	Microsfot Surface Pro 3 overwriting eachother's asset By meltdowner	1	meltdowner	61	Apr. 11, 2019 03:43 PM meltdowner
Help Desk	Upgraded to New UI with no forwarning By paul.lawrence	2	paul.lawrence	206	Apr. 11, 2019 10:52 AM LizaD
Asset Management	Invalid Account Credentials - SysAid Free By lpickardmedsym 1 2	21	lpickardmedsym	12302	Apr. 10, 2019 09:33 AM Jeppedy
Online Help	SolarWinds Integration By EisenmanAvi	1	EisenmanAvi	762	Apr. 10, 2019 05:13 AM Andrei Gogiu
Asset Management	Invalid Account Credentials - SysAid Free By renderinghouse	1	renderinghouse	219	Apr. 10, 2019 04:27 AM Jeppedy
SysAid Installation & Beyond	Problem installing SysAidAgent By SisMulticarton	2	SisMulticarton	1637	Apr. 10, 2019 04:26 AM Jeppedy
Help Desk	Help Desk Shortcut Opens Differently on Some Computers By JonahB	0	JonahB	48	Apr. 10, 2019 04:26 AM JonahB
Analyzer/Reporting	Time to resolve, deducting Pending By PureLoneWolf	3	PureLoneWolf	101	Apr. 09, 2019 03:44 AM alefabian
Portuguese Translation	Tradução Português-BR By Maxtec	1	Maxtec	118	Apr. 10, 2019 04:27 AM fireuno64
Help Desk	Turn off Operating Times Question By paul.lawrence	1	paul.lawrence	92	Apr. 08, 2019 04:26 AM Danny Tashiev
Help Desk	Email download, but not showing up in incident list. Please help. By DFMWR	0	DFMWR	64	Apr. 05, 2019 08:08 AM DFMWR
Help Desk	Use variables when setting default values on Request templates By Phyliss	0	Phyliss	77	Apr. 04, 2019 10:48 AM Phyliss
Help Desk	How many SR Custom Text we can have? By jburgos	1	jburgos	96	Apr. 04, 2019 10:46 AM Danny Tashiev
Help Desk	Static filters for category... By Schluchtmann	1	Schluchtmann	111	Apr. 04, 2019 10:35 AM Danny Tashiev
Online Help	My Reports By EisenmanAvi	1	EisenmanAvi	2224	Apr. 04, 2019 10:13 AM NatashaJSanders
Asset Management	Apparent Port Scans from SysAid By tsimpson_az	0	tsimpson_az	68	Apr. 03, 2019 05:53 PM tsimpson_az
SysAid Installation & Beyond	Unable to get SSO working Windows Server 2016 By Cybervic	0	Cybervic	83	Apr. 03, 2019 10:02 AM Cybervic
Help Desk	Can you send "solution" in the automatic email after closing a ticket? By michiellamotte	2	michiellamotte	104	Apr. 03, 2019 04:31 AM michiellamotte
Help Desk	Custom date and time field / entity By Dan_CXX	12	Dan_CXX	6239	Apr. 02, 2019 03:08 PM NatashaJSanders
Tasks/Projects	Set ticket main asset with scheduled task & task notification? By missingno	1	missingno	96	Apr. 02, 2019 02:36 PM missingno
Asset Management	SAM Report By mbraun	0	mbraun	77	Apr. 02, 2019 04:16 AM mbraun
Help Desk	Share Tickets So Others Can View By John Austin	12	John Austin	4265	Apr. 01, 2019 04:34 AM Tropik
SysAid Integration	SysAid Notification Email Template By 5.7FSN 1 2	22	5.7FSN	13889	Mar. 30, 2019 07:42 AM alefabian
Asset Management	Adding Barcode data to Assets and CI's By Jim F.	6	Jim F.	1975	Mar. 29, 2019 07:41 AM Jim F.
Help Desk	Remind $assigned_to_sub about pending action item By Curiousnik	4	Curiousnik	1601	Mar. 28, 2019 03:58 PM abrumer
Help Desk	Issue with selecting multiple users in static filters By MarkTC	5	MarkTC	107	Mar. 28, 2019 03:07 PM MarkTC
SysAid Integration	Filter by update_time returns Error 500 By ikerbera	1	ikerbera	111	Apr. 04, 2019 10:48 AM cobos
Online Help	SSP_ Toolbox Widget List By EisenmanAvi	1	EisenmanAvi	1935	Mar. 27, 2019 08:03 AM UniLim
Help Desk	How can end users action a ticket waiting for approval with end-user portal ? By Noraset	6	Noraset	235	Mar. 27, 2019 05:21 AM Noraset
SysAid Integration	Incoming Email integration not working - need help By jacov 1 2 3 4 5	60	jacov	25613	Mar. 26, 2019 11:13 PM JasonStrem
Help Desk	Unable to deploy to Windows 10. By MikeV 1 2	22	MikeV	8552	Mar. 26, 2019 05:58 PM gedthefish
Help Desk	Share your favorite static filters! By Danny Tashiev 1 2	15	Danny Tashiev	7443	Mar. 26, 2019 09:32 AM MarkTC
Help Desk	KB Article Expiration not working for reminders By trevox	0	trevox	77	Mar. 26, 2019 08:18 AM trevox
Help Desk	Disable Automatic Assignment of Call to Ticket Creator By ETEL	0	ETEL	77	Mar. 26, 2019 08:18 AM ETEL
Help Desk	See When Another Admin is Editing an SR? By Wolf Rider DSC	5	Wolf Rider DSC	313	Mar. 25, 2019 11:00 AM Danny Tashiev
SysAid News	[SysAid Blog] SysAid UI Refresh: A Dual Effort with Our Customers By Danny Tashiev	3	Danny Tashiev	197	Mar. 25, 2019 08:43 AM paul.lawrence
Online Help	Help Desk Matrix By sivanm	4	sivanm	15531	Mar. 25, 2019 07:25 AM DaveGC
Help Desk	Routing based on "Round Robin" By Perel	14	Perel	5029	Mar. 25, 2019 05:56 AM Danny Tashiev
Help Desk	SysAid app on Android phone By IdontKnow	8	IdontKnow	1976	Mar. 25, 2019 05:20 AM Harry
SysAid Anwenderforum	Filter in Asset Berichten By gw-web	10	gw-web	121	Mar. 23, 2019 11:03 AM gw-web
SysAid Anwenderforum	Mail an externe Adressen mit Notizen By wolle	3	wolle	538	Mar. 23, 2019 04:26 AM Karlson
SysAid Anwenderforum	Log Agentenbereitstellung By Perovic	1	Perovic	85	Mar. 23, 2019 02:50 AM Karlson
Asset Management	Change the Agent view and actions for Self Serve Portal By Kinetics	0	Kinetics	81	Mar. 22, 2019 12:50 PM Kinetics
SysAid Installation & Beyond	Customisation By Pete	9	Pete	7350	Mar. 22, 2019 05:27 AM jburgos
SysAid Newcomers	Search engine By brberglund	0	brberglund	130	Mar. 20, 2019 03:53 PM brberglund
Help Desk	Life just got easier with Merge Tickets By Oded M	5	Oded M	2838	Mar. 20, 2019 02:51 PM brberglund
Help Desk	Can fields be positioned on a template or webform By dapIT	0	dapIT	101	Mar. 20, 2019 01:44 PM dapIT
Asset Management	Can't enable patch management after... By FixFaier	1	FixFaier	84	Mar. 20, 2019 05:35 AM Danny Tashiev
Help Desk	Linking Vendor helpdesk ticket to SysAid ticket By OrlandoLocke	1	OrlandoLocke	129	Mar. 20, 2019 03:54 AM alefabian
Help Desk	Automatic fields according to the categories that the user selects. By jburgos	1	jburgos	108	Mar. 20, 2019 03:37 AM alefabian
SysAid Integration	How to get linked SR via API? By Fl0h	1	Fl0h	110	Mar. 19, 2019 06:38 AM Fl0h
Asset Management	Visibility of laptops and PC not in AD and without the client Installed. By Mark-UK	2	Mark-UK	224	Mar. 19, 2019 03:20 AM Mark-UK
SysAid Installation & Beyond	Desplegar office 365 con la herramienta. By mesaitsscorp	0	mesaitsscorp	75	Mar. 18, 2019 11:26 AM mesaitsscorp
SysAid Installation & Beyond	Full Installation Software By Jason 1 2	29	Jason	7482	Mar. 17, 2019 10:01 AM Danny Tashiev
Help Desk	RDS Issues By Treyswild	1	Treyswild	139	Mar. 17, 2019 08:52 AM Danny Tashiev
Help Desk	Cambio de ID By mesaitsscorp	0	mesaitsscorp	82	Mar. 15, 2019 10:24 AM mesaitsscorp
Self-Service Portal & Knowledge Base	Dynamic lists By SOCOTEC1	1	SOCOTEC1	146	Mar. 14, 2019 07:46 PM Ony
SysAid Installation & Beyond	Backup?? By JasonStrem	0	JasonStrem	110	Mar. 12, 2019 10:12 PM JasonStrem
SysAid Installation & Beyond	RDS Failed to get network mapping from RDS By felipegomesp	1	felipegomesp	156	Mar. 12, 2019 03:25 PM Zoppa_BR
Help Desk	Can end users reply to messages sent by an admin, which can be seen in the admin help desk? By michiellamotte	1	michiellamotte	147	Mar. 12, 2019 03:10 PM Aaron_JB

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