Recent Topics

Forum Name	Topic	Answers	Author	Views	Last Message
SysAid Installation & Beyond	Invalid Account credentials. Please try again. By Amachoq	0	Amachoq	17	Jan. 23, 2019 01:25 PM Amachoq
Online Help	Office 365 By EisenmanAvi	5	EisenmanAvi	5743	Jan. 23, 2019 10:41 AM Andrew Bell (Enable)
SysAid Installation & Beyond	User Selection Window pops-up as Empty By Qamar	4	Qamar	90	Jan. 23, 2019 10:41 AM Bmo
SysAid Installation & Beyond	How to remove old sysaid agent By MichalUVT 1 2	15	MichalUVT	5103	Jan. 22, 2019 02:40 PM HCD
Help Desk	Is it possible to get SysAid to send out a survey after closing a ticket? By jbergener	2	jbergener	98	Jan. 22, 2019 12:00 PM jbergener
SysAid Integration	SysAid SOAP Service - Modify ServiceRequest By felipe.iriabrren	0	felipe.iriabrren	23	Jan. 22, 2019 04:40 AM felipe.iriabrren
Help Desk	New Custom Fields Not showing up in Form builder By RuckusGhost	0	RuckusGhost	22	Jan. 20, 2019 07:02 AM RuckusGhost
Online Help	Agent Deployment Form By EisenmanAvi	1	EisenmanAvi	2933	Jan. 20, 2019 07:03 AM RuckusGhost
SysAid Installation & Beyond	New Custom Fields Not showing up in Form builder By RuckusGhost	0	RuckusGhost	11	Jan. 20, 2019 07:02 AM RuckusGhost
Help Desk	Sysaid Agent Service Error 50: The request is not supported. By GeorgeK	1	GeorgeK	180	Jan. 18, 2019 08:52 AM scumgrief
SysAid Installation & Beyond	Why doesnt SysAid support proper HTML email templates? By m.brunt	1	m.brunt	60	Jan. 17, 2019 10:01 AM alefabian
Help Desk	SysAid app on Android phone By IdontKnow	7	IdontKnow	1740	Jan. 20, 2019 07:02 AM ybope
Self-Service Portal & Knowledge Base	Categories missing for user By nivek	6	nivek	2670	Jan. 20, 2019 07:03 AM ybope
SysAid Integration	Disable the Survey so that it does not send the link By Steve_IT_FPST	3	Steve_IT_FPST	49	Jan. 20, 2019 07:02 AM teachmepcs
SysAid Installation & Beyond	Re-Installing SysAid; issue during installation By sanderson	0	sanderson	26	Jan. 16, 2019 11:04 AM sanderson
SysAid Installation & Beyond	Full Installation Software By Jason 1 2	27	Jason	6933	Jan. 16, 2019 07:18 AM Danny Tashiev
SysAid Integration	Unable to import users while LDAP integration is in place By LAT	0	LAT	27	Jan. 16, 2019 11:05 AM LAT
Analyzer/Reporting	Modify Reporting Columns? By Deci	0	Deci	27	Jan. 14, 2019 10:36 AM Deci
Help Desk	Signed up for Cloud Free version, Link to login says incorrect account ID By mvierling	2	mvierling	59	Jan. 14, 2019 10:12 AM Danny Tashiev
Self-Service Portal & Knowledge Base	Make Non-Automatic Sysaid Messages available to End Users through Self-Service Portal? By GinAdmin	1	GinAdmin	64	Jan. 12, 2019 07:22 PM GinAdmin
SysAid Anwenderforum	Asset Details OS-System By gw-web	6	gw-web	90	Jan. 12, 2019 05:07 PM gw-web
SysAid Integration	Is it possible to create a Change or Request by Email rules/integration ? By PSousa - IWIS Germany	5	PSousa - IWIS Germany	1180	Jan. 11, 2019 05:49 PM b#
SysAid Integration	Search for user By b#	0	b#	23	Jan. 11, 2019 05:17 PM b#
Asset Management	Apply Agent Settings to manually installed agent? By missingno	2	missingno	83	Jan. 11, 2019 12:45 PM missingno
Asset Management	Delete all assets and CIs By khgiang	0	khgiang	41	Jan. 11, 2019 04:36 AM khgiang
Help Desk	Description Field Length in HelpDesk view By JSCHUTZM	5	JSCHUTZM	2860	Jan. 10, 2019 03:20 PM Hetkey
Online Help	BI Analytics Settings By EisenmanAvi	1	EisenmanAvi	1989	Jan. 10, 2019 01:06 PM Treyswild
Asset Management	SysAid Agent deployment and Jamf By MUTechTodd	1	MUTechTodd	94	Jan. 10, 2019 10:55 AM rbeaton
Help Desk	Can't login [Issue with Cloud Free thread] By AlpineIT	13	AlpineIT	260	Jan. 10, 2019 10:34 AM erick_correa
Asset Management	Visibility of laptops and PC not in AD and without the client Installed. By Mark-UK	1	Mark-UK	80	Jan. 10, 2019 02:30 AM Mark-UK
Help Desk	How to make the user recieve e-mail when a ticket has been submited? By aGarcia	1	aGarcia	91	Jan. 09, 2019 06:50 AM Max_Soe
Help Desk	Error 503 By Nordestana	1	Nordestana	42	Jan. 09, 2019 06:34 AM Danny Tashiev
Online Help	RDS List By David Cohen	11	David Cohen	10636	Jan. 08, 2019 02:44 PM BrookeF
Help Desk	Field Customization with Date AND Time By abrumer	10	abrumer	355	Jan. 08, 2019 02:14 PM abrumer
Help Desk	Account expired By londontech	1	londontech	100	Jan. 07, 2019 11:06 AM Danny Tashiev
Help Desk	Account expired By movo	1	movo	53	Jan. 07, 2019 11:04 AM Danny Tashiev
General IT Discussions	Latest Poll: Which programming language do you use most? By Danny Tashiev	14	Danny Tashiev	11233	Jan. 07, 2019 10:28 AM movo
SysAid Integration	Change of local database to external database By Vincent Prime	2	Vincent Prime	1129	Jan. 06, 2019 04:12 AM jhosjeu
SysAid Integration	How can I enable integration with Azure DevOps? By maiconpereria	0	maiconpereria	43	Jan. 06, 2019 04:09 AM maiconpereria
SysAid Integration	API: How can I filter by my custom fields? By maiconpereria	0	maiconpereria	47	Jan. 06, 2019 04:09 AM maiconpereria
SysAid Integration	Redirect from https://hd.domain.com/EndUserPortal.jsp to another domain By teckel	0	teckel	26	Jan. 06, 2019 04:09 AM teckel
SysAid Integration	LDAP integration not working By jonathanp	0	jonathanp	68	Jan. 03, 2019 01:24 PM jonathanp
SysAid Integration	Unable to retrieve Service Request from REST By adzedzy	0	adzedzy	31	Jan. 03, 2019 10:16 AM adzedzy
Analyzer/Reporting	Custom report for findout an asset with last logon user By mahesh	12	mahesh	4207	Jan. 03, 2019 09:04 AM DucN
Help Desk	Timer Value in Notifications By paul.lawrence	1	paul.lawrence	70	Jan. 02, 2019 08:06 AM Danny Tashiev
Analyzer/Reporting	Reporting on Software Products Related Items By FBradshaw	0	FBradshaw	36	Dec. 31, 2018 06:52 AM FBradshaw
Self-Service Portal & Knowledge Base	End User Portal bug or problem. By merva2	1	merva2	67	Dec. 31, 2018 04:49 AM merva2
Help Desk	Editing Company Name By jonyelton	1	jonyelton	58	Dec. 30, 2018 08:20 AM Danny Tashiev
Help Desk	Change the sub type allocated to an incident template By JRichardson	0	JRichardson	59	Dec. 30, 2018 04:21 AM JRichardson
Portuguese Translation	Welcome to SysAid translation forum. By Haim	3	Haim	9346	Dec. 27, 2018 09:22 AM araujoand
SysAid News	Greater Flexibility in Setting Up Automatic SR Notifications FR#23742 - 18.4.20 By Danny Tashiev	0	Danny Tashiev	100	Dec. 27, 2018 08:16 AM Danny Tashiev
SysAid Installation & Beyond	SysAid Free reinstallation By RoyC	0	RoyC	76	Dec. 26, 2018 10:09 AM RoyC
SysAid News	Filter Email Rule Text in from Email’s “To” Address FR#34263 - Released in 18.4.20 By Danny Tashiev	0	Danny Tashiev	77	Dec. 26, 2018 10:01 AM Danny Tashiev
SysAid News	Merge Tickets FR#26619 - Released in 18.1.20 By Danny Tashiev	0	Danny Tashiev	52	Dec. 26, 2018 09:54 AM Danny Tashiev
SysAid News	Skype for Business Integration FR#25298 - Released in 18.3.10 By Danny Tashiev	0	Danny Tashiev	75	Dec. 26, 2018 08:41 AM Danny Tashiev
Help Desk	HTML Table around a workflow notification? By AxolotlSuitcase	1	AxolotlSuitcase	69	Dec. 23, 2018 04:25 AM Danny Tashiev
Self-Service Portal & Knowledge Base	? By tomcyb	0	tomcyb	79	Dec. 20, 2018 09:41 PM tomcyb
Help Desk	Agent missing in program add/remove list By brberglund	11	brberglund	2421	Dec. 20, 2018 04:24 PM brberglund
Help Desk	How an you link a customized notification message to a particular template or status By dapIT	1	dapIT	66	Dec. 19, 2018 12:25 PM Danny Tashiev
Help Desk	Is there a way to control which elements the Sysaid Search function uses By dapIT	1	dapIT	60	Dec. 19, 2018 11:44 AM Danny Tashiev
Asset Management	Run Report on Installed software By wiggle	5	wiggle	1108	Dec. 19, 2018 11:37 AM Danny Tashiev
Help Desk	Email template assistance By SuperHaas	1	SuperHaas	75	Dec. 19, 2018 10:35 AM Danny Tashiev
Asset Management	RDS and network discovery By empmark	0	empmark	46	Dec. 23, 2018 06:58 AM empmark
Help Desk	Email service required IP's By DSSFA	2	DSSFA	54	Dec. 19, 2018 09:45 AM DSSFA
Asset Management	Assets not showing in register at all By Robl180	0	Robl180	39	Dec. 18, 2018 09:26 PM Robl180
Online Help	SysAid Upgrade Guide By David Cohen 1 2 3 4	56	David Cohen	114399	Dec. 18, 2018 12:01 PM Danny Tashiev
SysAid Installation & Beyond	Agent not launching Self Service portal By Paul56	0	Paul56	41	Dec. 18, 2018 11:42 AM Paul56
Asset Management	Agent not updating asset. By GabrielBTA 1 2 3 4	50	GabrielBTA	21675	Dec. 18, 2018 05:01 AM Danny Tashiev
Help Desk	Administrators homepage customisation - remove recent forum topics By m.brunt	2	m.brunt	68	Dec. 17, 2018 02:15 PM m.brunt
Self-Service Portal & Knowledge Base	End User Portal - What's new? By m.brunt	0	m.brunt	63	Dec. 17, 2018 05:29 AM m.brunt
SysAid Integration	RDS over https By leonp	0	leonp	64	Dec. 17, 2018 04:05 AM leonp
General IT Discussions	Location Automation By arp_prasath	0	arp_prasath	47	Dec. 15, 2018 12:29 PM arp_prasath
Asset Management	Sysaid desktop icon not working By NMOAG	1	NMOAG	83	Dec. 14, 2018 04:04 PM brberglund
SysAid Installation & Beyond	Multiple email aliases for one user By th	7	th	4309	Dec. 14, 2018 02:29 AM CPHO
Help Desk	Request - Action Item - Auto Complete By BozziStefano	1	BozziStefano	94	Dec. 13, 2018 11:52 AM Danny Tashiev
Help Desk	Translation file change not taking effect By Deci	4	Deci	99	Dec. 13, 2018 06:21 AM Deci
Help Desk	Possible to Merge Tickets? By seanick 1 2	21	seanick	14733	Dec. 13, 2018 02:18 AM EisenmanAvi
SysAid Integration	SysAid API - Access to custom timers By @@@	7	@@@	1958	Dec. 13, 2018 12:34 AM chid
Help Desk	How to get timer1 to timer10 values from service_req table? By chid	0	chid	50	Dec. 12, 2018 09:38 AM chid
Portuguese Translation	Tradução parcial Português - Brasil By edgyau	11	edgyau	22763	Dec. 12, 2018 10:22 AM WRS2018
SysAid Integration	Service portal doesn't recognise new TLDs for e-mail address (.wales) By msmith88	0	msmith88	54	Dec. 12, 2018 06:37 AM msmith88
SysAid Integration	Email Integration: Signature images as attachments By Benny-SC	2	Benny-SC	1087	Dec. 11, 2018 03:32 PM brberglund
Online Help	Enabling SSL Access to SysAid By David Cohen	1	David Cohen	27303	Dec. 11, 2018 02:08 PM @@@
Help Desk	Agent Icon no longer working By Robert_KDRV	10	Robert_KDRV	1788	Dec. 11, 2018 12:30 PM brberglund
Russian Translation	Russian language By Tor	1	Tor	5057	Dec. 12, 2018 05:04 AM Merab
Help Desk	#Else if Statements not working. By AxolotlSuitcase	2	AxolotlSuitcase	96	Dec. 07, 2018 09:27 AM AxolotlSuitcase
Manager Portal	HTTP 400 - Error By PhilipGroh	0	PhilipGroh	56	Dec. 09, 2018 06:39 AM PhilipGroh
Self-Service Portal & Knowledge Base	BUG - Toolbox Widget Items not showing custom ones By BozziStefano	2	BozziStefano	66	Dec. 07, 2018 03:06 AM alefabian
Tasks/Projects	Lets talk about the Projects and Tasks Module! By techguy 1 2	25	techguy	18766	Dec. 06, 2018 08:53 AM Friedrich
Self-Service Portal & Knowledge Base	How to Change "Title" to "Subject" in end user portal By Bee	8	Bee	4284	Dec. 06, 2018 04:07 AM DB563
Portuguese Translation	Tradução By kemrum	0	kemrum	57	Dec. 05, 2018 11:22 AM kemrum
SysAid Integration	REST API filter how to write? By nusintel	3	nusintel	393	Dec. 05, 2018 09:34 AM Karel
Help Desk	Getting 502 errors from service. By Qasim	1	Qasim	672	Dec. 05, 2018 07:25 AM chid
Help Desk	Need Admin to be set to none rather than By Crissmiller	1	Crissmiller	53	Dec. 05, 2018 05:12 AM Danny Tashiev
Asset Management	SysAid Agent on Windows 10 By LASCJames 1 2	22	LASCJames	7156	Dec. 05, 2018 05:03 AM Danny Tashiev
Online Help	Service Catalog By EisenmanAvi	4	EisenmanAvi	525	Dec. 05, 2018 02:46 AM EisenmanAvi
Help Desk	SysAid App android, no login in free server linux By alil oinomed le	0	alil oinomed le	46	Dec. 05, 2018 03:43 AM alil oinomed le
SysAid Installation & Beyond	F11 Hot Key and Shortcut not working By RoddYoung	1	RoddYoung	101	Dec. 04, 2018 06:43 PM NMOAG
Asset Management	Invalid Account Credentials - SysAid Free By lpickardmedsym 1 2	20	lpickardmedsym	11777	Dec. 03, 2018 02:52 PM Sreedhar
Help Desk	Schedule to archive old tickets? By millhouse	9	millhouse	1781	Dec. 03, 2018 11:26 AM Danny Tashiev
Analyzer/Reporting	Schedule a yearly report By BrownCoatSGT	0	BrownCoatSGT	94	Nov. 29, 2018 03:51 PM BrownCoatSGT
Analyzer/Reporting	Emailed Report in PDF not CSV By BrownCoatSGT	0	BrownCoatSGT	77	Nov. 29, 2018 03:49 PM BrownCoatSGT
Help Desk	See When Another Admin is Editing an SR? By Wolf Rider DSC	0	Wolf Rider DSC	80	Nov. 29, 2018 11:42 AM Wolf Rider DSC
Help Desk	Audible Notifications? By Wolf Rider DSC	1	Wolf Rider DSC	98	Nov. 29, 2018 11:23 AM Wolf Rider DSC
Help Desk	Add Heading in Service Request Sub Type? - Additional Attachment fields? By AxolotlSuitcase	1	AxolotlSuitcase	82	Nov. 29, 2018 09:33 AM Danny Tashiev
Help Desk	Agent - macOS/Windows Notifications By paul.lawrence	13	paul.lawrence	168	Nov. 29, 2018 07:35 AM Danny Tashiev
Help Desk	Notification Help By AxolotlSuitcase	2	AxolotlSuitcase	103	Nov. 27, 2018 12:44 PM alefabian
Help Desk	URL query personalization By Nikbee	0	Nikbee	70	Nov. 27, 2018 07:40 AM Nikbee
Self-Service Portal & Knowledge Base	Workflow action into SelfService Portal By Youyou 1 2	17	Youyou	4245	Nov. 26, 2018 11:51 PM samia
SysAid Integration	API: No Listening Endpoint By adzedzy	0	adzedzy	70	Nov. 26, 2018 10:33 AM adzedzy
Self-Service Portal & Knowledge Base	KB List on service portal show only 2 questions By Sys_urix	3	Sys_urix	2461	Nov. 26, 2018 03:08 AM Sys_urix
Help Desk	Workflow Loop By SSW	1	SSW	100	Nov. 25, 2018 11:37 AM Danny Tashiev
Online Help	Change SR Prefix By EisenmanAvi	9	EisenmanAvi	5983	Nov. 26, 2018 09:30 AM TheSearch
Online Help	Custom Notification Form By EisenmanAvi	3	EisenmanAvi	9452	Nov. 23, 2018 04:59 AM Miki
Help Desk	Modify Existing SR via Email FR#14678 By netjess	10	netjess	1801	Nov. 22, 2018 12:16 PM joaodomingues
SysAid Installation & Beyond	SQL Server 2008 R2 will not start By Xtrac-Neil	0	Xtrac-Neil	74	Nov. 22, 2018 11:57 AM Xtrac-Neil
Help Desk	Add Request link at Helpdesk > All By Crissmiller	2	Crissmiller	104	Nov. 21, 2018 08:59 AM Crissmiller
SysAid Installation & Beyond	Importing requests By nikitajr	1	nikitajr	114	Nov. 21, 2018 06:11 AM Danny Tashiev
Self-Service Portal & Knowledge Base	How to manually modify custom element properties (by code) - not working By BozziStefano	0	BozziStefano	97	Nov. 20, 2018 04:55 AM BozziStefano
Help Desk	Issues with MAC Address When Deploying Agent over VPN By MasterJedi	1	MasterJedi	130	Nov. 19, 2018 10:41 AM Danny Tashiev

Features

Product

Support

Company